All support services of the Printbox system, such as scanning, archiving, file uploading, use of Printbox tools, etc. are completely free. You only pay for printing.

Use of Printbox services is based on a prepaid system. If you do not have Printbox credits in your Printbox user account, you need to buy a corresponding number of Printbox credits before printing.

The payment unit for Printbox services is a Printbox credit. 1 Printbox credit = 1 colour or black-and-white A4 page.

After you purchase Printbox credits, the amount of payment is converted into a corresponding quantity of Printbox credits, according to the applicable price list. A higher advance payment can get you up to a 64% discount.

Payments up to 3 EUR
0.25 EUR   / page
  • up to 12 printed pages
Payments over 3 EUR
0.20 EUR   / page
  • between 15 and 75 printed pages
  • 20% discount
Payments over 15 EUR
0.15 EUR   / page
  • between 100 and 266 printed pages
  • 40% discount
Payments over 40 EUR
0.09 EUR   / page
  • 444 and more printed pages
  • 64% discount

  • Printbox kiosks offer the same price for black-and-white and colour printing.
  • The price depends on the amount of single payment.
  • The price per Printbox credit is calculated upon payment during a single login.
  • 1 Printbox credit = 1 colour or black-and-white page.
  • Double-sided printing = 2 Printbox credits.
  • You may purchase Printbox credits at any Printbox kiosk (with cash ) or with online payment ( bank transfer or payment cards ).

    The system at Printbox kiosk accepts banknotes of 5 €, 10 € and 20 €, and coins of 0.05 €, 0.10 €, 0.20 €, 0.5 €, 1 € and 2 €.

    The minimum purchase amount for payment with bank transfer is 10,00 EUR or 100 Printbox credits. The minimum purchase amount for payment with payment cards is 5,00 EUR or 20 Printbox credits.

    Printbox does not return change!

    It is recommended to use a Printbox user account, where the credits are stored and can be used later, or to pay the exact amount of money for printing.

    Bank transfer
    Payment card
    • Printbox credits are stored in your Printbox user cloud account.
    • You can use Printbox credits whenever you want at any Printbox kiosk in Austria.
    • Printbox credits expiry date is 2 years from the day of purchase.

    Transfer the desired amount of purchase to our bank account (minimum amount is 10€). After the transfer has been carried out, send us a proof of payment to Make sure you state the data of the user account for which the Printbox printing credit was purchased.

    Our business account:

    Bank: Erste Bank
    IBAN: AT78 2011 1840 8369 4100

    Printbox kiosk does not issue invoices for its services.

    If you wish to receive an invoice for the Printbox printing credits that you have purchased, send us an e-mail to with the following information.

    • User account
    • Amount of payment
    • Place of payment
    • Approximate time of payment
    • Company information (in the case of a legal entity)
    • E-mail address to which the invoice is to be sent

    After successful verification of payment, the invoice will be sent to the specified e-mail address.

    Purchase of Printbox credits with payment cards can be done only at web site Sign into your Printbox account and choose »BUY CREDITS« within left menu. Click on »Credit card payment« to start with step one where you insert the number of needed Printbox credits or amount of payment. In case you insert number of needed Printbox credits the sysyem will automatically display purchase amount. In case you insert amount of purchase the system will automatically display the number of Printbox credits for particular purchase amount.

    In the next step you need to insert details of your payment card (valid card number, expiration date and CVC code) and click on »Pay with your card« to confirm purchase. You may review your online purchase and history of all your payment history in »BUY CREDITS« menu.

    What you need to know about purchasing with payment cards:

    • The service is available only to registered Printbox users.
    • Online purchase can be done by payment cards Maestro, Visa, MasteCard, Discover and American Express.
    • The minimum purchase amount is 5,00 EUR or 20 Printbox credits.
    • Printbox credits will be will be immediately loaded to your Printbox user account after the payment.
    • Invoice for your payment will be automatically placed in PRINT QUEUE of your Printbox user account in PDF form within the next working day.